October 20, 2021
Everyday, people of all ages are connected via smartphones, tablets, and computers. While technology is a great resource, it can be frustrating when problems arise. Tech support is often required to resolve digital issues. Yet, for seniors, getting tech support can often turn perilous.
Scammers know that families rely on tech support. They have embraced this platform in order to access personal information. It can be confusing, especially for seniors, to recognize the scam on its face. Perhaps they receive an email, phone call, or a pop-up message indicating a problem with their computer. Scammers are frequently behind these ruses.
Each scam is unique, but they share common themes. First, the scammer introduces himself as a representative from a respected tech company, such as Microsoft. Then, they inform you about problems on your computer. They might even ask you to run a scan or open specific files. Or, the scam might focus on selling unnecessary computer software.
Here are common tech support scams to avoid:
Educate loved ones about tech support scams. If someone calls telling you that there is a computer issue, always hang up. Ignore pop-up messages or emails about tech support. If you think there is a security issue, contact the security software company directly.
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